1 - Chat To Us
Simply call +44(0)1865 522523 or use the Contact form to speak to us and discuss your problem . Before you make any commitment we will give you an estimate for the work you require. A one time 30 minute instant support credit starts at just £12.50 (this is usually adequate for the most common of computer problems).
2 - Buy Your Remote Support Units
If you wish to go ahead and you haven't already purchased Remote Support Units with us then we will talk you through the quick and easy process to do so. A Direct Bank to Bank Transfer is usually the preferred and easiest way to make payments via Internet Banking Services but we can also make arrangements with you to accept Payments via PayPal if required.
3 - We Fix Your Problem
We connect to your computer remotely and fix your problem securely and quickly. We then confirm the time taken and deduct the appropriate number of Support Units from your account. Any remaining Units can be used for any future requests for Remote Support.
4 - Carry On With Your Work Or Play!
Within a short time you're back up and working. How easy can it be?
If you would prefer to discuss your requirements then please call us on +44(0)1865 522523 or use the Contact form to get in touch with us.
Securely Encrypted - Because we use either Windows Remote Assistance for TeamViewer remote support software which is protected with 128-bit end-to-end data encryption, Remote Computer Support is just as secure as if the technician were sitting in front of your PC.
Good Value For Money - Our Remote Computer Support service is charged at a flat rate, meaning you know exactly how much you are paying with no hidden charges.
Convenient - Remote Computer Support means there's no waiting around for a home visit from the technician. It also means you don't have to disconnect the machine and carry it to a shop.
Our Remote Computer Support is affordable at a price that cannot be beaten and can be performed at a convenient time for you, allowing us to repair just some of the following issues :
Rebooting, Crashing, Freezing or Slow Computers
Windows Blue Screens of Death and Lock Ups
Browser Hijacks, Phishing Scams, Key Loggers and Pop Up Adverts
Online Virus Removal: Viruses, Trojans, Backdoor Infections
Spyware, Adware, Malware and Rootkit Infections
Slow Computer, Sluggish Performance or Boot Up Times
Windows Optimisation, Windows Errors or Computer Tune Up
Printer Installation and Troubleshooting Printer Problems
Driver and Software Updates/Patches
Removal of Unused Software/Files
Virus and Antispyware Software Installation
Setting up and Securing your Wireless Network
Backing up your Computer for Disaster Recovery
Email and Web/Internet Problems
Repairs can be carried out on any desktop or laptop with a working broadband connection and with Windows 7′s in-built Windows Remote Assistance software enabled, alternatively and especially for users with older Windows versions you will need TeamViewer to be on your computer and running.
A one time 30 minute Support Unit Credit
One-off 30 minute Remote Computer Support session with a friendly computer expert.
£12.50 NB. Valid for 12 months from purchase.
2x 30 minute Support Unit Credits
Two 30 minute Remote Computer Support sessions with a friendly computer expert.
£22.00 NB. Valid for 12 months from purchase.
4x 30 minute Support Unit Credits
Four 30 minute Remote Computer Support sessions with a friendly computer expert.
£40.00 NB. Valid for 12 months from purchase.
6x 30 minute Support Unit Credits
Six 30 minute Remote Computer Support sessions with a friendly computer expert.
£60.00 NB. Valid for 12 months from purchase.
MyComputerMan is not responsible for the protection of the data on your computers or any loss of that data resulting from any work undertaken. It is your responsibility to ensure you have a backup of your data BEFORE we perform any work on your computers. Remote Support is charged in 30 minute Units. The charge for each Unit starts in the first minute of each 30 minute session. Therefore the first Unit is due as soon as the work commences, the second Unit is due from the 31st minute onwards, and so on. Units will be deducted from your purchased Remote Support Unit Credits, if you exceed your purchased units for Remote Computer Support you we will need to purchase additional Remote Support Units from us.
Any remaining Units after working on your problem can be used another time. Units have a 12 month lifespan from date of purchase.